Service Desk
Hong Leong Bank Berhad(2 days ago)
About this role
The Service Desk Analyst supports IT service delivery within Hong Leong Bank by managing incidents, service requests, and providing first-level support to users. The role involves coordinating with support teams, ensuring proper logging and escalation of issues, and assisting in procurement related to IT services. It is key to maintaining high levels of user satisfaction and operational effectiveness.
Required Skills
- IT Support
- Incident Management
- Service Requests
- Customer Service
- Ticketing
- Procurement
- Communication
- Problem Solving
- ITIL
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
View more jobs at Hong Leong Bank Berhad →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Hong Leong Bank Berhad
Similar Jobs
Service Desk Engineer
The New Zealand Automobile Association (Incorporated)(19 days ago)
Service Desk Analyst I
Nordic Global(1 month ago)
Spezialist IT Service Desk (m/w/d)
Lowell(6 days ago)
IT Service Desk Agent
Scotts Canada Ltd(3 months ago)
IT Technical Support Associate Analyst
Cigna Healthcare(17 days ago)
Serv ice Desk Coordinator II
LinkedIn(6 days ago)