The Executive Response Team Case Manager 2 serves as the central point of contact for escalated member issues, handling phone and email inquiries to ensure a top‑tier experience for internal and external customers. The role involves case triage, end‑to‑end resolution of moderate‑severity escalations, and collaboration with senior partners across trust, safety, product, legal, and other functions.
Headquarters
Sunnyvale, California, United States
Company Size
10001+ employees
Founded
2003
1 billion members | Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.
20% below the average for this role
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