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Executive Technology & Service Enablement Associate at Ciena - ApplyBlast

Executive Technology & Service Enablement Associate

Ciena

1 day ago

4.0 on Glassdoor

Baltimore, Maryland, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Executive Technology & Service Enablement Associate strengthens the technology experience for Ciena executives and Executive Assistants through proactive readiness, high-touch service, and practical technology enablement. This hands-on End User Support role coordinates complex technology needs across IT teams, advances adoption of workplace tools, and helps create consistent, repeatable experiences that protect productivity during critical business activities.

Responsibilities

Own executive and Executive Assistant technology support from engagement through resolution
Lead U.S. executive technology onboarding through readiness planning and setup
Deliver technology training and enablement for Executive Assistants and drive adoption of workplace tools