Experience Specialist
Sensei Wellness Holdings Inc.,(8 days ago)
About this role
The Experience Specialist is responsible for delivering personalized and seamless guest service throughout their stay at Sensei, managing guest interactions, itineraries, and inquiries. They work closely with various departments to ensure an elevated wellness experience and handle booking requests, guest support, and communication with professionalism.
Required Skills
- Customer Service
- Communication
- Organization
- Problem Solving
- Guest Experience
- Reservations
- Wellness
- Interdepartmental Communication
- Room Booking
- Hospitality
About Sensei Wellness Holdings Inc.,
sensei.comSensei is a luxury wellness brand that operates exclusive resorts—Sensei Lānaʻi (at Four Seasons) and Sensei Porcupine Creek—offering personalized, multi-day health and wellbeing retreats. They combine spa therapies, fitness and movement, nutrition and sustainable dining, mindfulness and lifestyle coaching with curated activities and private facilities to support stress reduction and long-term lifestyle change. Programs are tailored to individual goals, from restorative short stays to transformational health journeys, and emphasize upscale settings, expert practitioners, and bespoke service.
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