Expert Customer Success Manager

United States - Genesys Cloud Services, Inc.(3 days ago)

RemoteFull TimeSenior$135,309 - $181,683 (estimated)Customer Success

About this role

The Expert Customer Success Manager at Genesys specializes in building long-term relationships with strategic and mid-market customers in banking, Telcos, and various industries. The role requires leveraging industry knowledge to drive product adoption and align solutions with customer outcomes, ensuring business success and growth.

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Required Skills

CustomerSuccess
Banking
CX
CRM
Salesforce
Gainsight
CustomerRelationships
ProductAdoption
AccountManagement
IndustryKnowledge

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.

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