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Expert Support Client Bilingue - Canada at Alan - ApplyBlast

Expert Support Client Bilingue - Canada

Alan

5 hours ago

4.4 on Glassdoor

Toronto, Ontario, Canada

Onsite

Full Time

Medior

0 applicants

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About this role

The Expert Support Client Bilingue role at Alan involves providing bilingual customer support to members and client companies in Canada, ensuring rapid, clear, and compassionate assistance. The position requires adapting and creating support processes for the Canadian market, collaborating with cross-functional teams, and contributing to the growth and improvement of the customer service department. The role also includes mentoring team members and participating in strategic initiatives to enhance member experience and operational efficiency.

Responsibilities

Support members with speed, clarity, and empathy
Adapt and create support processes for the Canadian market
Collaborate with product, operations, and sales teams

Skills

About Alan

alan.com

Headquarters

Paris, Île-De-France, France

Company Size

501-1000 employees

Founded

2016

View Profile

Alan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.