External Support Specialist
House Rx(5 days ago)
About this role
House Rx is seeking a Customer Support Specialist to assist users of their product suite by managing support requests and enhancing customer satisfaction. The role involves collaborating with various teams to ensure effective resolution of issues and a positive customer experience.
Required Skills
- Customer Support
- Communication
- Problem Solving
- Organization
- Empathy
About House Rx
houserx.comHouse Rx is a specialty pharmacy that partners with independent community practices to deliver in‑clinic, medically integrated dispensing for patients prescribed specialty medications. By combining pharmacy expertise, benefits navigation, and modern technology, they embed pharmacy services into the clinical workflow to streamline prior authorization, refill management, and adherence support. Their model aims to improve patient access and outcomes, reduce administrative burden for providers, and capture additional clinic revenue. House Rx recently raised a $55M Series B to scale this in‑clinic specialty pharmacy approach.
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