Family Experience Specialist
Children's Healthcare of Atlanta
About this role
A Customer Service Strategist at Children’s Hospital contributes to service vision execution by partnering with leaders to ensure seamless customer experiences. The role involves developing and implementing customer service strategies, analyzing data for improvement opportunities, and ensuring consistency across the system.
Skills
Qualifications
About Children's Healthcare of Atlanta
choa.orgChildren's Healthcare of Atlanta is a nonprofit pediatric healthcare system dedicated to providing specialized medical care for infants, children, and adolescents. It delivers comprehensive services—acute inpatient care, emergency services, outpatient clinics, and specialty programs—through multidisciplinary teams focused on family-centered care. The organization emphasizes research, education, and community outreach to improve child health outcomes. Their stated commitment is to make sure children are better today for a healthier tomorrow.
Recent company news
11Alive.comPGA Superstore tees up fun for patients at Children's Healthcare of Atlanta
3 hours ago
The Business JournalsMeet the Atlanta innovators driving breakthroughs in Alzheimer’s, gene therapy and heart care
20 hours ago
CBS NewsLongtime Children's Healthcare of Atlanta CEO Donna Hyland to retire
6 days ago
NBC 7 San DiegoRady Children's Health co-president and CEO departing for position in Atlanta
6 days ago
Rough Draft AtlantaChildren’s Healthcare of Atlanta’s CEO Donna Hyland to retire
6 days ago
About Children's Healthcare of Atlanta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Children's Healthcare of Atlanta.
Salary
$122k – $177k
per year
More jobs at Children's Healthcare of Atlanta
Registered Nurse, Primary Care - Part Time (12 hrs/week)
Children's Healthcare of Atlanta
Medical Technologist PRN- Core Lab (Hematology)
Children's Healthcare of Atlanta
Family Experience Concierge | Radiology | Full-Time, 6am - 2:30pm, Mon-Fri | Arthur M. Blank Hospital
Children's Healthcare of Atlanta
Family Experience Concierge | Radiology | Part-Time 7am-3:30pm, Sat & Sun | Scottish Rite
Children's Healthcare of Atlanta
Similar Jobs
Guest Experience Manager - Bellagio
MGM Resorts International
Patient Experience Partner
The University of Vermont Medical Center
Episode Experience Manager
AliExpress Russia
Marketing Strategist
freestyleokc
Master Scheduler Inventory Optimization Senior Consultant
Crowell Plumbing
Talent Acquisition Strategist
BRKZ