BlueCross BlueShield of South Carolina
The FCMB Customer Service Advocate II role involves proactively resolving members' and providers' questions and concerns regarding healthcare needs, benefits, and claims through various communication channels. The position requires identifying and correcting incorrectly processed claims, conducting research, and collaborating with other departments to ensure accurate and timely resolutions. This role also includes documenting inquiries, providing subject matter expertise, and potentially training new team members.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BlueCross BlueShield of South Carolina.
BlueCross BlueShield of South Carolina didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role