Field Customer Quality Engineer
Pure Storage(29 days ago)
About this role
The Field Customer Quality Engineer acts as the technical vanguard ensuring high-performance and reliability of server and storage systems in enterprise data centers. The role bridges hardware engineering and customer environments, leading urgent field investigations and driving long-term product hardening. You will collaborate across design, firmware, and supply chain teams and serve as the authoritative quality voice for customers and internal stakeholders.
Required Skills
- Hardware Forensics
- Root Cause
- X-Ray Analysis
- Stop Ship
- Cross-Functional
- Crisis Leadership
- System Troubleshooting
- PCBA Integrity
- SMT Assembly
- IPC Standards
+6 more
About Pure Storage
purestorage.comPure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.
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