Field Operations Manager
Via(1 month ago)
About this role
The Field Manager on Via’s Operations team leads daily, in-person site operations to ensure safe, reliable, and accessible transit services for the community. This high-ownership role involves working closely with drivers, riders, and city partners, using data and technology to support continuous improvements. The position is site-focused and centered on driving operational excellence and translating community feedback into actionable change.
Required Skills
- Onsite Operations
- Real-Time Decisions
- Fleet Management
- Driver Support
- Stakeholder Relations
- Data Analysis
- Feedback Analysis
- People Management
- Logistics
- Customer Service
+2 more
About Via
ridewithvia.comVia builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.