Field Operations Manager

Via(11 months ago)

San Diego, CAOnsiteFull TimeManager$70,000 - $80,000Operations

About this role

The Field Manager on Via’s Operations team leads daily, on-the-ground activities to ensure safe, reliable, and accessible public transportation services for the San Diego area. This hands-on role requires overseeing onsite operations, supporting drivers and city partners, and using data and technology to continuously improve service performance. The position is fully in-person with an expectation to be onsite 4–5 days per week.

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Required Skills

Operations Management
Decision Making
Driver Management
Relationship Building
Data Analysis
Logistics
Compliance
Customer Service
Problem Solving
Communication

About Via

ridewithvia.com

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.