Via

Field Operations Manager

Via(5 days ago)

Alexandria, VAOnsiteFull TimeManager$70,000 - $80,000Operations
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About this role

A Field Manager at Via leads onsite operations for a public mobility service, ensuring safe, reliable, and accessible transportation for riders. The role acts as the operational liaison between drivers, city partners, and Via central teams while supporting service improvement and community goals.

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Required Skills

  • Operations Management
  • Real-time Decisions
  • Driver Support
  • Data Analysis
  • Stakeholder Management
  • Problem Solving
  • Logistics
  • Customer Service
  • Communication

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.

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