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© All Rights Reserved. ApplyBlast.com
Healthfirst
The Field Service Agent serves as an in‑person liaison for Healthfirst, handling member and provider inquiries, de‑escalating complaints, and providing education across all lines of business. The role works in face‑to‑face, telephonic, and omni‑channel environments to ensure high‑quality customer experiences and support member retention.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.
9% above the average for this role