Field Service Coordinator

The Field Service Coordinator supports Progressive Surface's installed equipment base by managing customer service inquiries, warranty requests, and service activities through the company's service ticket system. This role coordinates field service activities, including repairs, warranty work, preventative maintenance, and calibration services, while providing technical support to field service technicians at customer locations. The position serves as a key liaison between customers, service personnel, and internal departments to ensure timely resolution of service issues and a high level of customer satisfaction.