Field Service Engineer - Los Angeles, CA

The BD Pyxis Field Service Engineer I provides remote and on-site technical support for BD automated dispensing systems across the assigned region, including Department of Defense and Defense Health Agency facilities. This role is responsible for troubleshooting, repairing, and maintaining proprietary hardware and software systems while ensuring regulatory compliance, service quality, and strong customer relationships. The position requires working independently and collaboratively to meet service goals, maintain accurate documentation, and participate in ongoing training to expand technical knowledge of BD product lines.