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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Empower AI
The Field Service Lead oversees daily operations for Tier II desk-side, field, printer, and training center support teams within an enterprise IT Customer Support Services program. This hands-on leadership role involves managing technicians, ensuring service level compliance, coordinating on-site coverage, and driving continuous improvement in resolution quality and customer satisfaction. The position requires independent analysis and decision-making to support a large government agency workforce across multiple locations.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
60% above the average for this role