Field Service Manager
Unisys(1 month ago)
Darwin, NT, AustraliaOnsiteFull TimeManager$115,917 - $153,191 (estimated)Field Services
Apply NowAbout this role
The Field Services Manager oversees field support teams across an assigned region, ensuring delivery of high-quality IT support and services to government clients. The role acts as a primary client-facing leader and escalation point for complex technical issues while maintaining strong relationships with account and cross-functional teams. Success is measured by meeting contractual SLAs and KPIs and ensuring client satisfaction through effective service delivery.
Required Skills
- Leadership
- Client Support
- Stakeholder Management
- SLA Management
- KPI Monitoring
- Technical Troubleshooting
- Process Improvement
- Resource Allocation
- Procurement Management
- Communication
+1 more
Qualifications
- NV1 Security Clearance
- NV2 Security Clearance (Preferred)
- Tertiary Qualification in IT
- Industry Certifications
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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