Field Service Support Specialist - PHL

Industrial Electric Manufacturing(4 months ago)

Berwick, PA, United StatesOnsiteFull TimeMedior$60,308 - $82,098 (estimated)Field Service

About this role

The Field Service Support Specialist provides administrative and operational support to IEM’s Field Service organization, enabling smooth cross-departmental collaboration and customer-facing delivery. The role supports leadership with reporting, presentations, and documentation oversight while ensuring internal records and compliance are maintained. The position serves as a liaison among field technicians, vendors, customers, and internal teams to help maintain service reliability and project closeout integrity.

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Required Skills

Administrative Support
Scheduling
Coordination
Inventory Management
ERP
CRM
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

+10 more

Qualifications

Bachelor's Degree in Business Administration, Management, or Related Field
Associate's Degree in Business Administration, Management, or Related Field

About Industrial Electric Manufacturing

iemfg.com

IEM designs and manufactures custom power equipment and scalable power distribution systems. They deliver engineered, turnkey solutions—including modular distribution, switchgear, transformers, UPS and battery integrations—tailored for industrial, commercial, data center and critical‑infrastructure applications. The company emphasizes scalable architectures that simplify deployment and expansion, backed by systems integration, testing, commissioning and ongoing lifecycle service. IEM partners with customers to meet reliability, efficiency and compliance requirements through configurable, purpose‑built power solutions.