Field Service Technician I

The Field Service Technician I provides end-to-end onsite and remote user support, ensuring high-quality solutions and user experiences for Astreya's expanding customer base. The role involves managing inventory, assets, and e-recycling, diagnosing hardware issues, and supporting AV equipment to maintain seamless conference room operations. This position focuses on fostering strong user relationships, troubleshooting technical problems, and delivering exceptional customer satisfaction through proactive collaboration and efficient ticket management.