Field Service Technician (Philadelphia/Trenton/Baltimore)
Locus Robotics(1 month ago)
About this role
The Field Service Technician provides on-site repair, maintenance, and validation support for autonomous robots at customer warehouse locations. The role requires extensive regional travel (approximately 75% with up to 25% overnight) and focuses on ensuring operational uptime, maintaining customer relationships, and completing accurate service documentation. Technicians also provide remote support and RMA activities as needed.
Required Skills
- Preventive Maintenance
- Troubleshooting
- Onsite Repairs
- Testing
- Inspection
- Customer Relations
- Escalation Support
- Data Analysis
- Documentation
- Salesforce
+7 more
Qualifications
- Valid US Driver's License
About Locus Robotics
locusrobotics.comLocus Robotics builds AI-driven autonomous mobile robots and cloud software that automate and accelerate warehouse order fulfillment. Their scalable multi-robot systems work alongside human pickers to increase throughput, accuracy, and labor productivity while integrating with existing WMS and fulfillment systems. Delivered as a combination of hardware, orchestration software, analytics, and services, Locus targets e-commerce retailers, 3PLs, and distribution centers seeking faster, more flexible fulfillment.
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