4171430P
The Field Tech Supervisor leads a team of technical support specialists, providing direction, mentorship, and supervision to ensure effective service delivery. The role involves implementing best practices in IT support, facilitating performance improvement meetings, and ensuring adherence to contractual service level agreements and KPIs. Additionally, the supervisor trains team members on IT service processes and assists in managing escalations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 4171430P.