Field Technical Support Associate 2
HP(4 months ago)
About this role
A Field Technical Support Associate 2 is responsible for delivering tailored post-sales software services to local accounts, addressing a range of queries, and utilizing proactive monitoring for issue prevention. This role also focuses on maintaining high customer satisfaction by resolving IT infrastructure problems promptly while adhering to operational standards.
Required Skills
- Technical Support
- Problem Solving
- Customer Satisfaction
- Proactive Monitoring
About HP
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