Field Technical Support Engineer
Hewlett Packard Enterprise(1 month ago)
About this role
Field Technical Support Engineer at Hewlett Packard Enterprise provides onsite post-sales and service delivery support at customer and partner offices, focusing on installation, configuration, and maintenance of compute and storage solutions. The role supports reactive and proactive activities to meet SLAs, contributes to customer satisfaction and account retention, and participates in 24x7 shift rotations for critical issue responsiveness.
Required Skills
- Server Hardware
- Windows
- Linux
- Troubleshooting
- System Configuration
- Installation
- Storage
- Networking
- Customer Service
- Problem Solving
+2 more
Qualifications
- Diploma in Computer Science
- Bachelor's Degree in Computer Science
- Bachelor's Degree in Information Technology
- Bachelor's Degree in Engineering
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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