Field Technical Support
HP(1 month ago)
About this role
The Field Technical Support role is focused on enhancing customer experience by providing installation information and delivering comprehensive software services throughout pre-sales, post-sales, and service delivery support. The position involves addressing customer challenges, offering tailored solutions to complex accounts, and fostering positive relationships while employing proactive monitoring techniques to identify and resolve issues.
Required Skills
- Customer Support
- Technical Services
- Process Improvement
- Preventive Maintenance
- Field Service Management
Qualifications
- High School Diploma
- 6-8 Years Experience
About HP
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