Field Technical Support
HP(1 month ago)
About this role
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts, utilizing proactive monitoring techniques, and providing expertise in resolving complex issues.
Required Skills
- Customer Support
- Technical Support
- Field Service Management
- Process Improvement
- Preventive Maintenance
Qualifications
- High School Diploma
- GED
About HP
hp.comLearn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website.
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