Field Technical Support
HP(1 month ago)
About this role
The Resident Technician provides onsite support for customers' Poly, Teams, and Zoom video conferencing environments, based at the customer campus. The role supports video and audio operations during business hours and after hours for critical situations and requires strong customer-facing communication and service skills.
Required Skills
- Video Conferencing
- Poly Products
- Zoom
- Teams
- MACD
- Troubleshooting
- Incident Management
- Customer Service
- TCP/IP
- Cabling
Qualifications
- Associate Degree
About HP
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