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File Transfer Supporter at Ensono - ApplyBlast

File Transfer Supporter

Ensono

10 days ago

4.1 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Junior

0 applicants

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About this role

The File Transfer Supporter role involves monitoring end-to-end file transfers and key milestones across a global IT landscape while handling incidents and escalations. The position requires providing day-to-day support to Managed File Transfer service customers and acting as the primary point of contact for transfer issues. This role is part of the Ensono Production Control Team, ensuring continuous availability of file transfer infrastructure services.

Responsibilities

Monitor end-to-end file transfers and key milestones across global IT landscape
Handle incidents and escalations following Incident and Problem Management processes
Perform root cause analyses and drive Problem Management actions

Skills

About Ensono

ensono.com

Headquarters

Downers Grove, Illinois, United States

Company Size

1001-5000 employees

Founded

1969

View Profile

Ensono is a managed IT services and hybrid cloud provider that helps enterprises run, modernize, and secure complex infrastructure and applications. They deliver managed hosting, cloud migration and operations, mainframe modernization, and application and data services across public, private and multi‑cloud environments. Ensono emphasizes deep operational expertise for regulated and mission‑critical industries (financial services, insurance, healthcare), combining infrastructure management, security and compliance to reduce risk and accelerate modernization. Their services pair consulting and engineering with ongoing managed operations to drive cost, performance and resiliency improvements.