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Second Shift Operational Support – IBM Sterling File Gateway at BMO - ApplyBlast

Second Shift Operational Support – IBM Sterling File Gateway

BMO

3 months ago

3.6 on Glassdoor

Wisconsin, United States

Onsite

Full Time

Medior

0 applicants

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About this role

This role provides second‑shift operational support for BMO’s enterprise Managed File Transfer environment, focusing on monitoring, incident response, and service restoration of IBM Sterling File Gateway production services. The incumbent works evenings, collaborates with business units, vendors, and the Systems Operations Center, and ensures critical business file transfers are delivered within service level expectations.

Responsibilities

Monitor IBM Sterling File Gateway platform during second shift
Investigate and resolve file transfer failures
Perform production and QA environment health checks at shift start
Escalate issues and document findings and actions taken
Communicate operational status and shift handoff to other teams

Skills

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

View Profile

BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.