Financial Services Contact Center Team Lead

Eze(1 month ago)

HybridFull TimeManager$134,110 - $174,657 (estimated)Contact Center

About this role

A Financial Services Contact Center Team Lead at SS&C supports client-facing contact center operations within a global financial services and healthcare technology firm. The position is based primarily in a hybrid model (preferred locations Braintree, MA or Kansas City, MO) with remote flexibility for qualified candidates. SS&C serves thousands of financial services and healthcare organizations worldwide and emphasizes professional development and employee benefits.

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Required Skills

Transaction Processing
Customer Service
Escalation Management
Trade Entry
Account Inquiries
Team Leadership
Coaching
Problem Solving
Communication
Contact Center

Qualifications

High School Diploma

About Eze

ezesoft.com

SS&C Eze delivers highly configurable, expansive, and integrated software and services that are designed to optimize operational and investment alpha across the entire investment process.

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