Finnish Service Delivery Manager

Cross Border Talents(4 years ago)

Lisbon, PortugalOnsiteFull TimeMedior$69,671 - $94,434 (estimated)Information Technology

About this role

A Service Delivery Manager responsible for overseeing service delivery for one or more client accounts, often across multiple sites and countries. The role focuses on driving continuous improvement in productivity, service quality, and customer satisfaction while supporting new business transitions. The position operates in a collaborative, international environment interfacing with suppliers and senior customer stakeholders.

View Original Listing

Required Skills

Stakeholder Management
Supplier Management
Contract Management
SLA Management
P&L Management
Presentation Skills
Problem Management
Root Cause Analysis
Bid Support
International Operations

Qualifications

ITIL
Lean Six Sigma
PMI

About Cross Border Talents

cbtalents.com

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.