First Party Recovery Collections Specialist
KeyBank(12 days ago)
About this role
A First-Party Recovery Collector is responsible for contacting customers to resolve delinquent accounts, negotiating payment plans, and ensuring compliance with banking regulations. The role involves substantial phone communication, documentation, and collaboration with internal teams to meet recovery goals.
Required Skills
- Communication
- Negotiation
- Customer Service
- Collections Software
- Microsoft Office
Qualifications
- High School Diploma
About KeyBank
key.comEnjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!
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