Flemish-Speaking Customer Experience Specialist

The role involves providing omnichannel support in Flemish for a global consumer electronics and home appliance brand, handling inquiries via chat, email, and phone, and guiding customers through product setup, troubleshooting, and warranty issues. After an on‑site training period in Lisbon, the specialist works a hybrid schedule, records interactions in the CRM, and participates in ongoing training to stay current with product updates.