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Forward Deployed AI Engineer at Talkdesk - ApplyBlast

Forward Deployed AI Engineer

Talkdesk

3 days ago

3.2 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Forward Deployed Engineer (FDE) is a high-impact technical leader responsible for translating Talkdesk's Agentic AI platform into production-grade solutions for strategic enterprise customers. This role combines software engineering, technical project leadership, and hands-on building to drive successful customer outcomes and mitigate technical risks. The position focuses on defining the future of Customer Experience Automation in high-stakes, customer-facing environments.

Responsibilities

Design and implement architectural blueprints for AI agent solutions
Write production-grade code and deploy AI agents using Talkdesk and third-party APIs
Mentor junior engineers and provide technical guidance on complex AI architecture

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.