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Forward Deployed Engineer (SRE Agent) at PagerDuty - ApplyBlast

Forward Deployed Engineer (SRE Agent)

PagerDuty

4 days ago

3.7 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

PagerDuty is seeking a Forward Deployed Engineer to join its customer-focused SRE Agent team, working directly within strategic customer accounts to deploy and integrate the SRE Agent into production environments. The role involves guiding teams from AI-assisted incident response to autonomous operations while contributing code and reusable tools back to the core product. This position requires bridging technical execution with business strategy to drive adoption and shape how agentic AI operates for PagerDuty's largest clients.

Responsibilities

Embed and drive SRE Agent adoption across strategic customer accounts
Build and contribute core agent capabilities and reusable tools to product repos
Integrate SRE Agent with production stacks including IaC and observability platforms

Skills

About PagerDuty

pagerduty.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

PagerDuty is an AI-first operations platform that helps organizations detect, triage, and resolve digital incidents to minimize downtime and improve service reliability. It delivers real‑time alerting, on‑call scheduling and escalation, automated incident orchestration and runbooks, plus agentic AI/AIOps and automation to speed remediation. The platform integrates across DevOps, IT, and security toolchains and provides analytics and post‑incident insights for continuous improvement. Enterprises use PagerDuty to build operational resilience, shorten incident lifecycles, and coordinate response across teams.