Forward Deployed Engineer
Strada(23 days ago)
About this role
A Forward Deployed Engineer at Strada works directly with insurance carriers and brokerages to design and deploy voice AI agents that streamline customer interactions. This role involves understanding client operations, developing API integrations, and refining conversation logic while troubleshooting issues based on performance data. Additionally, the engineer translates customer challenges into actionable product insights to help shape the development roadmap.
Required Skills
- Customer Collaboration
- API Integrations
- Conversation Design
- Problem Solving
- Performance Debugging
- Technical Communication
- Data Systems
- Cloud Infrastructure
- Fast-Paced Environment
- Product Insights
+5 more
About Strada
www.getstrada.comStrada is a technology company that specializes in developing AI-driven phone agents tailored for insurance carriers and brokers. Their solutions automate both inbound and outbound calling processes, significantly reducing response times and enhancing operational scalability. Strada's enterprise-grade phone AI is designed to streamline communication within the insurance industry, allowing companies to improve customer engagement and operational efficiency.
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