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Forward Deployed Engineer at UJET - ApplyBlast

Forward Deployed Engineer

UJET

13 days ago

4.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

UJET is seeking a Forward Deployed Engineer to join its growing team, serving as a highly technical, customer-facing resource for complex implementation programs. This role involves translating customer requirements into production-ready solutions, managing API integrations, and troubleshooting technical issues throughout the deployment lifecycle. The position requires strong analytical skills and the ability to collaborate with internal teams and external stakeholders to deliver exceptional customer experiences.

Responsibilities

Design and configure AI-powered customer experiences and virtual agents
Develop and troubleshoot REST API integrations and webhooks
Analyze logs and perform root-cause analysis for deployment issues

Skills

About UJET

ujet.cx

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2015

View Profile

UJET is an AI-powered cloud contact center platform that helps companies deliver premium, personalized customer experiences across voice and digital channels. The platform combines cloud infrastructure, AI-driven automation and analytics, and mobile-first capabilities to boost satisfaction, improve agent efficiency, and reduce costs. UJET emphasizes scalability, security, and integrations with CRM and business systems. Leading consumer and enterprise brands choose UJET for modern, data-driven customer service.