Plain
The Forward Deployed Engineer role at Plain focuses on working directly with strategic B2B customers to diagnose issues, scope solutions, and ship end-to-end fixes. This position involves owning system design for customer deployments, communicating tradeoffs to stakeholders, and collaborating with Sales, CX, Product, and Engineering teams to inform the product roadmap. The role aims to bridge the gap between bespoke customer work and product development, ensuring efficient scaling of the customer success platform.
Plain is the AI support stack built for B2B teams. Composable infrastructure that gives you complete flexibility to build a support motion that grows with your business — no-code or all-code.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Plain.