SigNoz
SigNoz is seeking a Founding Customer Success Lead to design and implement customer success systems from scratch, focusing on account health, retention, and expansion for a usage-based SaaS platform. The role involves managing top-tier accounts, developing health scores and save plays, and driving annual commitments while collaborating directly with founders. This position requires a builder who can establish scalable processes and lead the customer success function as the company grows.
SigNoz is an open-source observability platform that provides application performance monitoring, metrics, logs, and distributed tracing. It helps engineering teams monitor and troubleshoot cloud-native and distributed systems, and is built on OpenTelemetry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SigNoz.
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