FRANKFURT - Junior Customer Care Manager (m/w/d)
roadsurfer
About this role
As a Junior Customer Care Manager at roadsurfer, you will coordinate daily rental operations, ensuring smooth vehicle handovers and returns while prioritizing customer satisfaction throughout their journey. This role includes supporting station management with personnel planning and team training, maintaining quality standards, and leveraging your customer service experience in the camper rental or tourism industry. The position requires strong organizational skills, effective communication in German and English, and a valid driver's license.
Skills
Qualifications
About roadsurfer
roadsurfer.comCamper rental and outdoor travel company offering camper van rentals, fleet operations, and related travel services.
Recent company news
Outdoor Sportswireroadsurfer Invites Travelers to Nationwide March Open House Events
1 week ago
5280 - Denver's Mile High MagazineI Tried a Roadsurfer Rental To See if It Would Make Camping With a Baby Easier
Aug 6, 2025
PhocusWireRV rental company Roadsurfer lands €85 million for expansion
Aug 6, 2025
RVBusinessEurope’s ‘roadsurfer’ Eyes Expansion into North America
Aug 6, 2025
BBVABBVA completes its first venture debt transaction in Germany with Roadsurfer for €25 million
Jul 29, 2025
About roadsurfer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for roadsurfer.
Salary
$31k – $43k
per year
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