FRANKFURT - Junior Customer Care Manager (m/w/d)

roadsurfer(1 month ago)

Frankfurt, GermanyOnsiteFull TimeJunior$31,210 - $42,984 (estimated)Station Operations

About this role

As a Junior Customer Care Manager at roadsurfer, you will coordinate daily rental operations, ensuring smooth vehicle handovers and returns while prioritizing customer satisfaction throughout their journey. This role includes supporting station management with personnel planning and team training, maintaining quality standards, and leveraging your customer service experience in the camper rental or tourism industry. The position requires strong organizational skills, effective communication in German and English, and a valid driver's license.

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Required Skills

Teamarbeit
Kundenorientierung
Organisationstalent
Kommunikationsstärke
Qualitätsbewusstsein
Fahrzeugkenntnisse
Problemlösung
Weiterbildung
Serviceorientierung
Englischkenntnisse

+2 more

Qualifications

Abgeschlossene Ausbildung
2–3 Jahre Berufserfahrung
Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
Gültigen Führerschein der Klasse B

About roadsurfer

roadsurfer.com

[Company Profile] The company specializes in providing advanced web solutions, focusing on enhancing user experiences through innovative technology. With a keen emphasis on performance optimization and responsive design, they empower businesses to create seamless and engaging digital platforms. Their expertise ranges from web development to ensuring robust online security, catering to diverse industries and audiences. By combining creativity with technical proficiency, they aim to deliver tailor-made solutions that drive growth and success for their clients.