roadsurfer

FRANKFURT - Junior Customer Care Manager (m/w/d)

roadsurfer

3 months ago
Frankfurt, Germany
Onsite
Full Time
Junior
0 applicants
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About this role

As a Junior Customer Care Manager at roadsurfer, you will coordinate daily rental operations, ensuring smooth vehicle handovers and returns while prioritizing customer satisfaction throughout their journey. This role includes supporting station management with personnel planning and team training, maintaining quality standards, and leveraging your customer service experience in the camper rental or tourism industry. The position requires strong organizational skills, effective communication in German and English, and a valid driver's license.

Skills

Qualifications

Abgeschlossene Ausbildung2–3 Jahre BerufserfahrungSehr gute Deutsch- und Englischkenntnisse in Wort und SchriftGültigen Führerschein der Klasse B
roadsurfer

About roadsurfer

roadsurfer.com

Camper rental and outdoor travel company offering camper van rentals, fleet operations, and related travel services.

About roadsurfer

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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