Fraud Activity Agent (German-speaking) - On-site BM01

Philip Morris International(1 month ago)

Barcelona, SpainOnsiteFull TimeJunior$24,200 - $26,840Customer Service

About this role

A Fraud Activity Agent at Concentrix in Barcelona works on-site supporting the company’s tech-focused client projects. The position is full-time and permanent, offers paid training and career development, and requires German and English language ability. Compensation includes a base salary plus a potential performance bonus.

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Required Skills

Fraud Investigation
Documentation Verification
Case Management
Customer Service
Conflict Resolution
Troubleshooting
Root Cause
CRM
Parcel Tracking
SLA Management

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About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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