ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Fraud Activity Agent (Spanish-speaking) - Onsite - BM01 at Concentrix - ApplyBlast

Fraud Activity Agent (Spanish-speaking) - Onsite - BM01

Concentrix

2 months ago

3.3 on Glassdoor

Barcelona, Catalonia, Spain

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Fraud Activity Agent role involves investigating and verifying suspicious fraud cases by collecting and verifying customer documentation to confirm or deny claims. The position requires managing cases within defined timelines, ensuring timely follow-up and resolution, and de-escalating tickets when necessary. This onsite position in Barcelona offers full-time employment with a focus on customer service and fraud prevention.

Responsibilities

Investigate suspicious fraud cases using internal tools and defined macros
Collect and verify customer documentation to confirm or deny fraud claims
Manage fraud cases within defined pending periods ensuring timely resolution

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.