Fraud Claims & Disputes Analyst 1
Hancock Whitney(1 month ago)
About this role
The Fraud Claims & Disputes Analyst 1 handles fraud and non-fraud Debit and ATM card claims, analyzing each case to determine validity and ensure regulatory compliance. The role owns the claim process from investigation through resolution, interacting with cardholders, merchants, law enforcement, and internal teams. The position ensures adherence to Visa regulations and Regulation E while maintaining documentation and reporting.
Required Skills
- Fraud Investigation
- Dispute Processing
- Chargebacks
- Regulation E
- Visa Regulations
- Client Care
- Communication
- Reporting
- Microsoft Office
- Data Entry
+2 more
Qualifications
- High School Diploma or Equivalent
About Hancock Whitney
hancockwhitney.comHancock Whitney Bank locations in AL, FL, LA, MS, and TX. The top bank in the Gulf South for checking, savings, loans, credit, investments, and insurance. Login to Hancock Whitney Online Banking.
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