Fraud Operations Analyst
Navan(15 days ago)
About this role
The Fraud Operations Analyst at Navan is part of a 24×7 fraud operations team supporting the company’s travel and expense management business, focused on protecting customers by reviewing transactions and identifying fraudulent activity. This is a purely operations-focused role within the Risk Management organization reporting to the Lead, Fraud Operations. The role emphasizes accuracy, timeliness, and adherence to established fraud policies and SLAs in a shift-based environment.
Required Skills
- Transaction Review
- Fraud Determination
- Customer Verification
- Case Management
- Decision Accuracy
- Escalation
- Shift Work
- Communication
- Attention Detail
- Fraud Tools
+1 more
About Navan
navan.comNavan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.