Fraud Operations Specialist 1
Twilio(11 days ago)
About this role
A Fraud Operations Specialist 1 at Twilio helps combat fraud and abuse across Twilio’s communications platform by using tools and data to protect customers and the platform. The role supports platform integrity through detection, response, and mitigation of fraudulent activity. This is a full-time remote position based in India.
Required Skills
- Fraud Investigation
- Data Analysis
- SQL
- Looker
- Tableau
- APIs
- Customer Service
- Communication
- Trend Identification
- Root Cause Analysis
About Twilio
twilio.comTwilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.