Fraud Servicing Specialist - Contact Center (Hybrid) - Starting at $20.05/HR

Citi(23 days ago)

United States, O'Fallon, MOOnsiteFull TimeJunior$41,600 - $53,600Fraud Operations

About this role

Entry-level Fraud Ops Specialist responsible for reviewing account activity and performing thorough risk assessments to detect and prevent fraudulent transactions. The role focuses on protecting client accounts and identities while delivering exceptional customer service through inbound and outbound call handling. This position supports minimizing financial impact for clients and the firm by applying verification procedures and adherence to policy. Training is provided with a scheduled class date.

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Required Skills

Fraud Investigation
Customer Service
Risk Assessment
Data Interpretation
Communication
Verification Procedures
Call Handling
Detail Orientation

Qualifications

High School Diploma or Equivalent

About Citi

citi.com

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

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