CBE Group

CUSTOMER SERVICE REP I - FRAUD PH 03.17.2026 (Onsite)

CBE Group(23 days ago)

OnsiteFull TimeJunior$38,313 - $52,427 (estimated)Customer Service
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About this role

As a Customer Service Representative - Fraud, you will represent the client on inbound and outbound calls to identify, deter, and resolve potentially fraudulent activity while protecting the client’s brand and ensuring a positive customer experience. The role involves analyzing account transactions, navigating multiple internal and external systems, and making Fraud/Not Fraud determinations.

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Required Skills

  • Call Center
  • Fraud Detection
  • Customer Service
  • Inbound Calls
  • Outbound Calls
  • Communication
  • Problem Solving
  • Multitasking
  • Documentation
  • Schedule Adherence

+2 more

Qualifications

  • High School Diploma or Equivalent
CBE Group

About CBE Group

cbegroup.com

CBE Group offers comprehensive debt collection, and compliance services to optimize financial performance and customer engagement.

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