M&T Bank

Fraud Support Associate

M&T Bank

2 months ago
Amherst, NY
Hybrid
Full Time
Junior
0 applicants
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M&T Bank
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About this role

Customer service role at M&T Bank handling inbound and outbound customer servicing related to digital and card exclusions and denied transactions. Acts as the voice of the bank to investigate issues, support internal investigations, and help mitigate fraud losses while communicating with customers and internal teams. The position involves following risk and regulatory standards and supporting timely resolution or escalation of cases.

Skills

Qualifications

Associates Degree2 Years Higher Education or Related Work Experience
M&T Bank

About M&T Bank

mandtbank.com

N/A

About M&T Bank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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