Freelance - Director, Experience Strategy
RAPP ELP(29 days ago)
About this role
A Freelance Director of Experience Strategy at RAPP Dallas provides senior strategic leadership for client-facing CRM initiatives and internal transformation efforts. The role shapes experience-led CRM programs and serves as a senior strategic partner to clients and internal leadership.
Required Skills
- CRM
- Lifecycle Strategy
- Systems Thinking
- Stakeholder Management
- Mentoring
- Storytelling
- Strategic Communication
- Experience Design
- Measurement Frameworks
- Customer Centricity
Qualifications
- Bachelor's Degree
About RAPP ELP
rapp.comRAPP Worldwide is a global creative marketing agency that blends data, technology and storytelling to speak to one individual — a million at a time. It delivers integrated services across strategy, creative, CRM, customer experience, personalization, data & analytics, and marketing technology to help brands acquire, engage and retain customers. RAPP’s teams work across markets worldwide to turn audience insight into targeted, measurable campaigns and loyalty programs. Clients rely on the agency for insight-driven personalization and multi-channel execution that drive business outcomes.
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