French Game Changer - Customer Service

Philip Morris International(4 months ago)

Cairo, EgyptOnsiteFull TimeJunior$45,261 - $61,441 (estimated)Customer Service

About this role

A French bilingual Customer Service Advisor based in Cairo who handles customer interactions across phone, email, and chat for well-known global brands. The role focuses on delivering exceptional customer experiences and supporting clients' products and services within defined procedures. It is an entry-level, client-facing position in a high-volume contact center environment.

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Required Skills

Customer Service
Phone Support
Email Support
Chat Support
Troubleshooting
Problem Solving
Multitasking
Communication
PC Navigation
KPI Adherence

+4 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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